Terms and Conditions
Effective Date: May 2025
These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website, purchasing products, or engaging our services, you agree to be bound by these Terms. Please read them carefully.
Products and Services
We specialize in the sale of solid carbide cutting tools, resharpening services, and manual lathe and milling services. Our products and services are intended for professional and industrial use. Customers are responsible for selecting products and services that meet their specific needs and applications.
Sales Policy
All Sales Are Final
Due to the specialized nature of our products and services, we do not accept returns and exchanges. Cancellations: Orders must be canceled on the same day they are placed, no later than 5:00 PM PST. Please verify your selections carefully before completing your purchase.
If you have any questions about product specifications, applications, or service details, we encourage you to contact our customer service team prior to placing your order.
Custom Orders
Some services, including but not limited to custom lathe, milling, and tool modifications, are made to customer specifications. By placing a custom order, you agree to the final design, measurements, and specifications provided. Orders may be subject to set-up fees.
Custom orders cannot be canceled, returned, or exchanged after confirmation.
Pricing and Payment
All prices are listed in U.S. Dollars unless otherwise noted. Payment must be made in full at the time of purchase or as otherwise specified in a written agreement. We reserve the right to update pricing at any time without prior notice.
Accepted payment methods will be listed at checkout.
Shipping and Delivery
We make reasonable efforts to fulfill your order promptly. Delivery times may vary based on product availability, customizations, and shipping carrier policies.
We are not responsible for delays, damages, or losses caused by third-party shipping carriers.
Shipping costs will be calculated and presented at checkout unless otherwise specified.
Warranty and Liability
All products are sold "as is" without any express or implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose.
We are not liable for any incidental, indirect, or consequential damages arising from the use or misuse of our products and services.
It is the customer's responsibility to ensure proper installation, maintenance, and usage.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of CGT and is protected by intellectual property laws. Unauthorized use of any material on our site is strictly prohibited.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Any disputes arising out of or related to these Terms or our services shall be resolved exclusively in the courts located in Kern County, California.
Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to our website. Continued use of our site or services after any changes constitutes your acceptance of the new Terms.
Contact Information
If you have any questions about these Terms, please contact us:
CGT
4700 Easton Dr, Ste 26
Bakersfield, CA 93309
Phone: (661) 374-8657
Email: Calgrind@cgttools.com
Thank you for choosing CGT. We appreciate your business and look forward to serving you!